We resided in a family room for 4 persons and had informed the front desk of the need to provide enough cups, towels, shampoo sets and coffee and tea. However, even after repeated reminders, the service mates still did not follow through after the first day. Poor service or should I say no service.

There was another bad experience: On the first day of my stay, they gave a family room facing the street which was very noisy. I asked to change and they said that they could only do this the following morning and asked me to pack up so that the porter culd follow up the luggages.. However next morning when I approached the front desk for the change, they said that there was no room available and told me that I had misunderstood the promise. The receptionist said that I have to ask every morning to check if room is available for the change. I complained and the case dragged on for at least half an hour before they did the change for me. Room was indeed availbale and they simply wanted to allocate poor rooms first. Very poor service.

地点很好 房间舒适干净

浴室洗澡水不够大 不够热 而且向旅馆借把雨伞居然问我们要四十五欧元 美中不足

地点很好

这次住在4楼，竟然是阁楼，要踩着板凳才能看到窗户 网络都是收费的

交通很方便

房间隔音效果不太好，特别是临街的房间比较吵